Last updated: November 2025
1. What is Reality Coaching Limited?
Reality Coaching Limited is a company registered in England and Wales, company number 16337136, which operates as an executive coaching business.
Registered office address: 34-35 Clarges Street, Mayfair, LONDON W1J 7EJ
Contact us about this policy at: michael@realitycoaching.co.uk
For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, Reality Coaching Limited is the data controller of any personal data collected through this website.
2. What information do we collect
We collect and process only the personal data necessary to provide our coaching services and respond to enquiries. This may include: your name, email address, and contact details (if you contact us via a form, email, or phone), as well as any information you choose to share about your coaching needs. We do not collect special category data (such as health, ethnicity, or financial data) through this website.
3. How we use your information
We use your personal information only to:
– Respond to enquiries or requests
– Deliver coaching services you have engaged us for
– Manage our business relationship
– Comply with legal, financial, and regulatory obligations
We never use your personal data for unsolicited marketing.
We never sell, rent, or share your data with third parties for marketing purposes.
4. Lawful basis for processing
We process personal data under one or more of the following lawful bases:
– Contract – to perform a contract with you or take steps before entering into one
– Consent – when you voluntarily provide information or agree to further contact
– Legal obligation – to comply with our legal and accounting duties
– Legitimate interests – to operate and improve our business and services, where these interests are not overridden by your rights
5. How we store and protect your data
We take data security seriously. Personal data is stored securely on password-protected devices and reputable UK- or EU-based cloud platforms that comply with UK data protection law.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law (for example, for tax or accounting purposes).
6. Cookies
Our website uses only essential cookies required for it to function correctly (for example, for navigation, security, or performance).
We do not use analytics, advertising, or tracking cookies.
You can disable cookies in your browser settings, although some parts of the site may not work properly if you do so.
7. Sharing your information
We only share your personal data when:
– It is necessary to deliver our services (for example, through secure online meeting software); or
– We are legally required to do so (for example, by HMRC or other regulators).
Where we use third-party service providers (such as email, hosting, or cloud storage providers), we ensure they process data in compliance with UK GDPR standards.
8. Your data protection rights
Under UK data protection law, you have the right to:
– Access the personal data we hold about you
– Correct inaccurate or incomplete data
– Request deletion of your data where appropriate (“right to be forgotten”)
– Restrict or object to processing
– Withdraw consent at any time (where consent was the lawful basis)
If you wish to exercise any of these rights, please contact us at:
michael@realitycoaching.co.uk
If you are not satisfied with how we handle your personal data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect legal or business changes. The most recent version will be available on this page.
10. Contact
If you have any questions or concerns about how we handle your data, please contact:
Email: michael@realitycoaching.co.uk
Registered office address: 34-35 Clarges Street, Mayfair, LONDON W1J 7EJ
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